Common Troubleshooting Guide for SCwriter

This guide addresses common issues you might encounter while using the SCwriter plugin, focusing on AI usage errors and how to resolve them. Understanding these issues and their solutions will help you maintain a smooth content generation workflow.

Status Indicators

Each post generated by SCwriter will have one of the following statuses:

• Queued: The post is currently being generated. A progress percentage indicates how much of the process is complete.
• Completed: The post has been successfully generated. You can click the View link to access the post draft for review and editing.
• Failed: The post generation failed due to an error. Details about the error will be displayed to help you troubleshoot the issue.

Common Errors and Solutions

Quota Exceeded Error

Error Message: You exceeded your current quota, please check your plan and billing details. For more information on this error, read the docs: OpenAI API Errors.

Cause: This error indicates that your OpenAI account lacks sufficient funds to process the request.

Solution:

1. Check OpenAI Account Balance:
   • Log in to your OpenAI account at OpenAI Billing Overview.
   • Verify your current balance and ensure you have sufficient funds.
2. Add Funds:
   • If your balance is low or depleted, add funds to your account.
   • Navigate to the Billing section and follow the prompts to add a payment method and preload funds.
3. Retry Post Generation:
   • Once funds are added, return to SCwriter and retry generating the post.

AI Usage Errors: API Key Errors

Symptoms:

• Errors indicating invalid or missing API keys.
• Post generation does not start.

Solution:

1. Re-enter API Keys:
   • Go to SEO Blog Writer > Settings > 🧩 API Settings.
   • Re-enter your OpenAI API key and SCwriter API key.
2. Check for Typos:
   • Ensure there are no extra spaces or incorrect characters in the API key fields.
3. Regenerate API Keys:
   • If the problem persists, generate new API keys:
     • OpenAI: Visit the API Keys Page to create a new key.
     • SCwriter: Log in to your account on the SCwriter Licenses page to obtain a new key.

Other Errors

Description: These errors are related to issues with the post content or other unexpected problems.

Common Causes:

• Network connectivity issues.
• Invalid or expired API keys.
• Content policy violations.

Solution:

• Check Internet Connection:
  • Ensure your server or hosting environment has a stable internet connection.
• Verify API Keys:
  • Confirm that both your OpenAI API key and SCwriter API key are correctly entered in the plugin settings.
  • Navigate to SEO Blog Writer > Settings > 🧩 API Settings to check your keys.
• Review Content Policies:
  • Make sure the content you’re trying to generate complies with OpenAI’s usage policies.
  • Avoid prohibited content topics.
• Further Assistance:
  • If the issue persists, consider seeking additional support or consulting the plugin documentation for more detailed troubleshooting steps.

By understanding these common issues and their solutions, you can ensure a smoother experience with SCwriter and continue generating high-quality, SEO-optimized content for your website.